Complain
Letter
TOKO WIJAYA
Ahmad HasanStreet, Number 31, Bekasi
Phone: 081513775890 Fax: (021) 82600476
Email: tokowijaya31@gmail.com
Januari16th, 2017
To: Mr. Hendi
PT. HIMALAYA
JAYA
Danau BismaStreet, Number 19
Jakarta
Dear Sir,
Through this letter we would like to
inform you that our orders had arrived. Our orders are:
1.
2
sets sofa and table European style
2.
2
sest sofa and table Asian style
3.
A
set of computer table
4.
5
sets study table
However, after we checked the products
you sent us, there are some damages of some furnitures. The damages are:
1.
The
damaged of the computer table
2.
The
damaged of three chairs of study table
We are not sure whether the damaged has
been caused by poor handling or wrong packing. But, we already mentioned before
that we required our orders to be handled with care. Eventhough we received our
orders in time, but we can not accept the damaged products.
We will send back the damages products
to your company. We hope we will receive the replacements within a week.
Thank you for your concern.
Regards,
TOKO WIJAYA